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2008-09-04 09:00:00 CEST 2008-09-04 09:00:00 CEST REGULATED INFORMATION Pohjola Pankki Oyj - Company AnnouncementNew Operating Model for Selling Pohjola Non-life Insurance to Private CustomersPohjola Bank plc Stock Exchange Release 4 September 2008, at 10.am New Operating Model for Selling Pohjola Non-life Insurance to Private Customers Pohjola Insurance Ltd and a number of OP-Pohjola Group member cooperative banks have decided to adopt on 1 October 2008 a new operating model for selling banking and non-life insurance products to private customers. Its planning began last spring (Company release on 19 March 2008). As part of this reorganisation, Pohjola Insurance Ltd's field staff for private customers (around 250) will join the payroll of local cooperative banks from the beginning of October. This new operating model will provide the opportunity to improve customer service, especially in the field of cross-selling banking and non-life insurance services. The majority of the employees to whom this reorganisation applies currently work on the premises of the cooperative bank branches, bearing in mind that these branches and Pohjola Insurance already operate under the same roof everywhere in Finland. The reorganisation applies to 52 Group member banks but will not involve any changes in agency operations, corporate and institutional customer sales or the operations of other Pohjola Insurance's service channels. From the perspective of Pohjola and Group member banks, the reorganisation will make it possible to serve customers better while improving the availability of non-life insurance services. Non-life insurance operations and products will remain Pohjola Insurance Ltd's responsibility and the reorganisation will not involve any staff reductions and will have no material effect on Pohjola Bank Group's earnings for 2008. OP-Pohjola Group's service network consists of branch offices, online service and Contact Centre services. OP-Pohjola Group has around 630 branch offices, 287 of which provide both banking and non-life insurance services. It aims to increase the number of branches providing banking and non-life insurance services. Pohjola Bank plc Markku Koponen Senior Vice President DISTRIBUTION OMX Nordic Exchange Helsinki London Stock Exchange SWX Swiss Exchange Major media FOR FURTHER INFORMATION, PLEASE CONTACT: Tomi Yli-Kyyny, President, Pohjola Insurance Ltd, tel. +358 (0)10 253 2691 |
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