TEO LT, AB - Notification on material event

Lintel is focusing all its forces on servicing the customers of Teo Group

UAB Lintel, a subsidiary of TEO LT, AB (hereinafter – “Teo” or “the Company”),
is planning to cease provision of  services to external customers and instead
will focus all of its efforts on improvement of Teo Group’s customer experience
and quality of service. The 118 service, a paid inquiry service in Lithuania,
will continue to be provided and developed through new web channels. 

Lintel’s remote customer care services, such as the provision of information
and the servicing of customers calling short numbers, have been used by banks,
food and fuel retailers, insurance, logistics and telecommunications companies.
The provision of the services will be stopped in accordance with the conditions
set in the agreements with customers within 1-3 months. 

In addition, it is planned to change the name of Lintel to Telia Customer
Service LT, UAB. It is planned to implement this along with the proposed change
of the name of the parent Company of Lintel to Telia Lietuva, AB. 

Lintel contact centers in Vilnius, Kaunas, Klaipėda, Radviliškis, Šiauliai and
Panevėžys employ about 600 customer service specialists, of which about
one-sixth used to service external customers. The number of employees will not
change due to the planned reorganization of Lintel’s activities. 




         Giedrė Kaminskaitė-Salters,
         Head of Legal,
         tel. +370 5 236 7715